REQUEST ITEMS
 

Availability

We receive very many requests for our free monsters and puppets, handcrafted entirely by volunteers.  Consequently, stocks at any one time are negligible.  All eligible requests go onto a waiting list.  As soon as requested items become available they're despatched on (generally) a 'first come first served' basis, i.e. oldest requests met first.

It may be many months before new requests can be fulfilled.  Nevertheless, you can add your request to the waiting list at any time. It is now not limited by number.

Eligibility

We accept requests from individual social workers, social work teams, independent therapists, schools, Play Therapists (including Student Play Therapists), Counsellors, psychotherapists, ELSAs and any other therapists working with children who have serious worries. We're unable to send items directly to parents/carers.

Terms and Conditions
Please note that our items are classed as therapy items, not toys.  They must not be given out to children to take away or keep, but used only under adult supervision.  Owing to small parts, children under 36 months should never be left alone with them.

We are only able to post items to UK addresses.

Please see HERE for our other terms and conditions.

Charges

The charity makes no profit.  The monsters and puppets are made entirely by volunteers, who not only devote their time and skills free of charge but also pay for the materials they use.  The only charge to therapists is for the actual costs of post, packaging and insurance, either:

​

• £6.95 for a box of up to 5 worry monsters (plus hand puppets if requested and if available at the same time)

• £3.95 for a box of hand puppets only.  Please note that if hand puppets are unavailable at the time that your monsters are ready there may be a further wait for them, and they may need to be sent separately later on. In that case a separate invoice will be sent for the p&p (£3.95) when the hand puppets become available.

​

We're sorry but we can't send out items until the p&p charge has been paid.  Payment is not due until your items are available, when payment details will be sent.

​

To request items please CLICK HERE and complete the Contact Form